What skills are required for Maids and Housekeeping Cleaners?
| Importance | Skills |
|---|---|
  |
Service Orientation - Actively looking for ways to help people. |
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Time Management - Managing one's own time and the time of others. |
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Coordination - Adjusting actions in relation to others' actions. |
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Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. |
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Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
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Speaking - Talking to others to convey information effectively. |
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Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. |
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Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
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Reading Comprehension - Understanding written sentences and paragraphs in work-related documents. |
What knowledge is needed to be a Maids and Housekeeping Cleaner?
| Importance | Knowledge |
|---|---|
| |
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
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English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
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Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
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Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
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Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
Work Styles
| Importance | Styles |
|---|---|
| |
Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
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Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. |
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Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
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Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
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Integrity - Job requires being honest and ethical. |
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Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
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Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations. |
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Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
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Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
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Initiative - Job requires a willingness to take on responsibilities and challenges. |
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Persistence - Job requires persistence in the face of obstacles. |
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Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
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Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
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Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. |
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Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. |
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Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |